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So you’ve converted your leads… great job!
Now it’s time to deliver on your sales promise. This is where you supply your products and services and support your existing clients.
Fulfiling the needs and wants of your clients is why you have a business.
This is the most important part of your marketing machine, and is the starting point when you begin to plan your system map.
This step is crucial to your business’s short and long term success, as well as your ability to scale.
Problem is many businesses fall short with their fulfilment
Slow or poor delivery, or bad service at this step can have a knock-on effect on your relationship with your clients.
Get this wrong and you’re hurting your client relationships, or worse getting cancellations and complaints.
Get this right and you’ll have a customer for life.
Great fulfilment is how you convert clients into raving fans.
Word spreads fast these days and you want the word to be good.
People enjoy sharing funny, shocking or bad experiences with their community.
Every interaction is an opportunity to amaze clients
Smart marketers leverage tools, systems and strategies to wow new customers and give unparalleled support to existing clients.
Check out ONTRAPORT’s blog post on the 6 questions to see if you’re ready to systemise.
PS – in case you didn’t know, ONTRAPORT grew their business by 5000% in 3 short years by systemising their marketing, sales and fulfilment.
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